Guests who wish to try their luck at gambling are right across from the casino, while Bruges and its canals are 24 kilometers away. Ghent is a short drive from the Best Western Hotel Imperial Ostend, and the beach is just 50 meters from the hotel. The James Ensor Museum and the Atlantic Wall Museum are both less than three kilometers from the hotel. The Mercator Ship and the Visserskaai are popular points of interest in the city. The train station is just a short walk from the Best Western Hotel Imperial Ostend and the airport in Ostend is three kilometers from the hotel. There is parking available near the hotel.

Some of the 60 rooms at the Best Western Hotel Imperial Ostend offer views of the sea from a balcony. All rooms offer televisions, phones, hair dryers and bathrooms with tubs. Please note that this is a non-smoking hotel.

This pet-friendly hotel allows dogs for a surcharge, but pets are not allowed in the breakfast room. Wi-Fi is available throughout the building for no additional fee. There is a bar and lounge right on the property of the Best Western Hotel Imperial Ostend. Room service is available and the front desk is open 24 hours a day; currency exchange is provided. The personnel are multilingual.